What is employee engagement?

There is a lack of agreement on how to describe employee engagement. CIPD alone suggests fifty appropriate definitions.

In essence, employee engagement refers to the level of an employee's involvement and investment in their work, organisation and its goals.

An engaged employee is someone who is enthusiastic about their work, takes ownership of their responsibilities, and is motivated to contribute to their organisation's goals. They feel a strong connection to their workplace, colleagues, and the work they do, and are more likely to exhibit high levels of productivity, job satisfaction, and employee retention.

Employee engagement is often seen as a key indicator of organisational health and can have a significant impact on a company's bottom line. High levels of engagement can lead to improved customer satisfaction, increased innovation, and improved overall business performance. On the other hand, low engagement levels can result in high turnover rates, low productivity, and negative effects on a company's reputation.